Privacy Policy

Refined Mind Inc.

Effective Date: January 1, 2024

Refined Mind website is owned by Refined Mind Inc., which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Refined Mind , which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Refined Mind website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Personal information we collect:

When you visit the Refined Mind , we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

We may collect:

• Name

• Email address

• Phone number

• Program participation details

• Donation or volunteer information

• Website usage data (basic analytics)

2. Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@therefinedmind.org.

Information is used to:

• Provide educational programs and services

• Communicate with participants

• Send newsletters and updates (opt-in)

• Send SMS notifications (opt-in)

• Process donations and volunteer applications

• Improve our services and outreach

3. Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

4. Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

5. Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

6. Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

7. How We Use Information

Information is used to:

• Provide educational programs and services

• Communicate with participants

• Send newsletters and updates (opt-in)

• Send SMS notifications (opt-in)

• Process donations and volunteer applications

• Improve our services and outreach

8. Email Communications

Subscribers may receive newsletters and updates.
You may unsubscribe at any time using the link provided in emails.

9. SMS Communications

By opting in, you consent to receive educational and account-related SMS messages.

SMS Terms:

• Message frequency varies

• Message & data rates may apply

• Reply STOP to opt out

• Reply HELP for help

We do not send marketing or fundraising SMS messages without explicit consent.

10. Donations & Payments

Donation and payment information is processed securely through trusted third-party payment processors. Refined Mind Inc. does not store full payment card details.

11. Data Sharing

We do not sell, rent, or trade personal information.

Information may be shared only with:

• Service providers assisting operations (e.g., email, SMS, payment processors)

• Legal or regulatory authorities when required by law

12. Data Security

We implement reasonable safeguards to protect personal information. No method of transmission or storage is 100% secure, but we take data protection seriously.

13. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

14. Your Rights

You may:

• Request access to your data

• Request corrections

• Request deletion (subject to legal obligations)

• Opt out of communications at any time

15. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page.

16. Contact Us

For privacy questions or requests:
Email: info@therefinedmind.org